Privacy Policy

Privacy Policy

Your computer communicates with the City of Columbia’s web site using a particular Internet Protocol Address (IP). Like most sites, the City of Columbia can track the user’s IP when visiting the site. The IP allows the City of Columbia to track for each user the IP, the browser type, the part of the world from which the user is connecting and the identity of the user’s Internet service provider. However, the IP does not provide any personally identifiable information and allows the user to remain anonymous. This information is used for internal purposes by technical support staff to provide better services to the public and may be provided to other organizations or agencies, but only as generic demographic data. To the extent that this web site contains or may in the future contain online registration forms for special activities or other services, during the registration process you may be asked for your name, address, email address, phone number, birth date, occupations, or other general or special purpose information needed to complete registration for the specific activity or service. To the extent that this web site contains or may in the future contain online volunteer or employment application forms, during the application process you may be asked to provide your name, address, email address, phone number, birth date, occupations, work experiences, employment history, education level, and/or references. All personal information that is collected will only be used by the City for the intended purpose. The City of Columbia is made up of various internal departments each of which may provide services that collect personal information. For information regarding the length of time your information will be retained or to view/modify personal information stored in our records, please contact the applicable City Department.

Cookies

A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive. The City Web site uses non-identifying cookies to provide easier site navigation and access to various sections of the site. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.

E-mail

Personally identifiable information contained in a question or comment sent to the City in an e-mail message or in an online form submitted to the City will be used by the City to respond to the request. The City may redirect the message to another city department or person who is in a better position to answer the question.

E-mail Subscription Lists

Our site provides users the opportunity to subscribe to and unsubscribe from informational mailing lists. Site users are free to unsubscribe at will should they opt not to receive future communications from us. A valid email address must be provided when subscribing to mailing lists. All other personally identifiable information is strictly optional.

Your email address will only be used by the City of Columbia to submit messages posted to the subscriptions that you have requested. All of our subscriptions are private and other list members will not be able to view your email address. Email addresses are not exempt under the Sunshine Law, if requested a list of email address would have to be provided to the requester.

Spoof, phishing or hoax emails

The City of Columbia takes Internet and email security very seriously. Users of our site should be aware that Spoof, phishing or hoax e-mails that might appear to be from the City of Columbia could put them at risk. The following information is provided to help you to spot this type of malicious email:

  • These emails will generally ask you to click a link back to a spoof web site and provide, update or confirm sensitive personal information.
  • They may allude to an urgent or threatening condition concerning your account.
  • They may be after a password/pin, credit card validation code (CCV), ATM, Debit, or Credit Card numbers, social security number or bank account number.

The City of Columbia will never ask for this type of information in an email. If you receive a suspect email message that appears to be from us, even if you don’t provide information, simply clicking the link could allow someone to access your computer and begin logging key strokes or open your computer to viruses.

Disclosure

Information provided to the City of Columbia becomes a record kept by the City and may be disclosed to others pursuant to the requirements of the Missouri Sunshine Law. No information is exempt from such disclosure unless that law specifically exempts it. Any information provided as part of a job application as well as credit card information is exempted from disclosure. Other exemptions may be found in chapter 610 of the Revised Statues of Missouri. Questions regarding the Sunshine Law may be directed to the Missouri Attorney Generals Office or the City of Columbia Public Communications Office.